We get a lot of questions. Don’t sweat it, we’re here to help! If you don’t find your answer below, give us a call!
When will my job be ready?
Our standard production time on most jobs is 5-7 business days. However, if you need something sooner, let us know and we’ll do everything we can to meet your deadline.
How well will my printed project match what I see on my monitor?
Oh we could write a book trying to explain this one. Short answer: if your project is color-critical, let us know up front and we can arrange a press proof for you (additional charges will apply). Long(er) answer: We print to some pretty tightly controlled standards across all of our machines, however we have no control over your monitor calibration, viewing conditions, etc. So talk to us and we’ll help you find a solution.
What are your accepted file formats?
Our preferred file format is PDF. We can also accept Adobe formats such as Photoshop, Illustrator and InDesign if they are packaged correctly.
If you send files in Word, Pages or Publisher, expect problems and review your proofs VERY carefully because these software programs have a pretty solid reputation for doing unexplainable things.
Do you have a minimum order quantity?
Our minimum quantity for just about everything we print is 1.
Can you do vehicle wraps?
Sadly, no. At this time we do not have the space and human resources to do vehicle wraps at the quality level we demand for our products and services.
Can you design my project for me?
Absolutely! We have a designer on staff who can create artwork for everything we produce.
What is cover stock and text stock?
Cover weight papers are heavier and thicker than text weight papers. When you think about cover stock, think about business cards. That is traditionally always printed on a nice, thick, cover weight paper. Text weight papers are used for projects like magazines, flyers, and forms. If you’re unsure which type of stock would be best for your project, talk to one of our customer service representatives and they will be happy to help you!
What is the biggest size you can print?
That is a tough question to answer and it is completely dependent on your project requirements. We have produced everything from business cards to billboards in our shop. There aren’t many (if any) other printing companies that can honestly say that!
Do you print blueprints?
Yes we do! We can print color or black and white blueprints in all standard sizes.
Can you make single copies?
Of course! We have a dedicated machine just for copies and quick prints. You can send your files to us electronically (we have an upload form on our ‘Send Us A File’ page or you can email them) or bring your hard copies in and we’ll take care of the rest!
What is the difference between DTG and Screen Printing?
We’ll try to keep this simple with a brief explanation of each below…
DTG (Direct-To-Garment) is a relatively new technology that allows extremely high definition, full color printing directly to the garment through a process similar to your home inkjet printer. The quality is simply amazing and if you haven’t seen for yourself how good it can be, stop by and we’ll show you some samples that will make a believer out of you! This type of printing is very durable and holds up extremely well after repeated washings (we’ve tested this a LOT). The only restriction with DTG is currently it is only suitable for 100% cotton and some 50/50 blends. Inside sources tell us the equipment companies are working hard to make this an option for synthetics, so stay tuned!
Screen printing is the process nearly everyone is familiar with in the garment printing world because very little has changed over the years. ink is pushed through very fine screens and onto the garment. Multiple colors are added or layered one by one until the final image is achieved. There are very few fabric restrictions with screen printing and it is usually the most efficient way to print higher volume orders.
If you’re still unsure about which method is best for your project, give us a call, email us or stop by and we’ll be glad to help you!
Can I buy my own shirts and have you print on them?
We’ve had a few customers bring us shirts and ask us to print on them. It’s not a great idea and here’s why…
You’re really not saving any money by doing that. It may feel like you can save a little by supplying your own t-shirts (or whatever) and just having us do the printing but the fact is, unless you are buying from a manufacturer or distributor of garments for screen printing, there’s no guarantee the garments you bring us can be printed on. If you’re willing to bring extras for us to test, then we can give you a more definitive answer, but your cost savings will dwindle.
It’s really in your best interest to let us wade through the myriad of choices in the garment world and help you get the best quality/price point for your budget.